While it isn’t something you want to think about, employee theft is happening. It is something you do need to prepare for and protect your business against. Since the people you hired are trained in company processes, they can use that knowledge to skim off your profits and cover up their theft. Employee theft can be a particularly sensitive issue for retailers, particularly when it comes to independent stores and SMEs. With 20% of all small business losses being caused by employees, it’s vital you take measures to protect your business.
The right point-of-sale system will help you manage your employees. It will help you enforce store policies, and making sure your money stays where it belongs. Additionally, you’ll be able to keep track of each product, from purchasing to sale. This allows you can find where losses are occurring and improve your weak processes.
Another way to guard against employee theft, is to set up designated user and group settings. This determines how your team members will be able use your POS system. Allowing you to restrict commonly abused options like Voids, Price Change, Cancel Sale and No Sale. There is a great article over on ThinkOgram, that outlines what False Processing is. Search for a POS system that lets you create unique user groups with special permissions to areas of the system they are authorized to access and edit. This way, YOU control the level of security your employees can or cannot have. Also make sure that the POS system has an audit trail. This way you will be able to hold employees accountable for changes they make
When you invest in a reliable point of sale system, you’ll be better equipped to reduce in-store losses. These losses might otherwise be hard to track using manual methods.